Thanks for joining up to Maxx Life Gym

You are now an active

As a Family Gold Member, you and a partner plus any kids under 18, get full access to the gym for the full opening hours, as well as Unlimited Fitness Classes.

There are a few things we need to do, to get you and your family fully setup and ready to rock.

Firstly, your monthly direct debit takes a few days to process, so the first payment won’t be taken from your account for up to 5 business days.  Each subsequent payment should be taken from your bank each month on the same day as today.

You do not have to wait until the first payment is processed, your membership is active straight away.

Door Pin Number

We operate a pin entry system at Maxx Life.  There are 2 pin keypads, one at the entrance door, and one at the door that leads into the gym.  Anytime there is staff on duty, the entrance door will be unlocked, and you won’t need to enter your pin.  The door to the gym is always locked, and you will need your pin to gain access there.

Your pin number is the last 6 digits of your mobile number.

If you would like an additional pin number for the additional adult on your family membership, please let us know in the gym.

Only kids over 16 may get their own pin number assigned.  Kids under 16 must always be accompanied by an adult.

Your pin number has to be setup manually.  We usually have it done within a few hours.

Opening Hours

The gym is open from 5am to 11pm, 7 days a week.

The last entry is 10:30pm, after which, your pin number won’t work until the following morning.

Please be aware, that if you are in the gym after 10:30pm, and leave, you will not be able to get back in.  So please be careful not to leave anything behind.

Changing and Showers

There are individual changing rooms and showers at the gym for you to avail of.

Class Bookings

To start booking into classes, we need to set you up with an account on our booking system, GymCatch.

Each adult will need to setup their own GymCatch account.  You can however setup sub-profiles for any kids, to book them into classes.

First thing to do is download the Gymcatch app.  Press the button below to download and install.

Once you’ve installed the GymCatch app, you will need to register an account, and then search and choose Maxx Life as your fitness provider.

This should bring you to your main screen like this.

We have to manually add your Gold membership package to your account, before you can start booking with it. 

Please contact us using the Whatsapp button below, and say that you have just joined membership and setup GymCatch.  We will add your membership very shortly after, and then you will be able to book in.

If you try to book in, and are being asked for a £5 payment, it just means that we haven’t added the Gold membership to your account yet.

To book into a class, Press ‘Whats On’, in the bottom left corner of GymCatch, to see the class schedule and book yourself into classes.

You are able to cancel any booking by pressing ‘My Bookings’, and then Manage the booking.

Late Cancellation Policy

Please note that we have a Late Cancellation Policy for all our classes.  Any class cancelled within 2 hours of starting, will incur a £2.50 ‘Late Cancellation Fee’.  Should you incur a Late Cancellation Fee, an invoice for £2.50 will be emailed to you, and can be easily paid online

Wait List

There is a waiting list feature in our booking system, incase a class is fully booked.  If someone cancels out of the class, all members on the Waiting List will be notified by email about the available place, and the first to respond will get the place.

Facebook Group

We have a members only Facebook group called Maxx+ Members Only.  Its a very active group where our trainers and members post meal ideas, training posts and all things related to health and fitness, as well as member notifications about what’s happening in the gym.  You and any additional family members can request to join the group using the orange Facebook Group icon on the home page, or press the button below.

Gym Etiquette

To help ensure that everyone in the gym has a pleasant experience when they visit Maxx Life, we ask that everyone follows the standard gym etiquette;

  • Please return all weights and equipment to the correct place when finished
  • Please don’t drop the weights
  • Please don’t leave any weights on the bars when finished.
  • Please wipe down your equipment after you.
  • Please be aware of others around you, and don’t leave any weights on the floor when not using them.
  • Please leave the toilets clean

Kids in the Gym

We love seeing kids in the gym, and strongly encourage it.  But parents are wholly responsible for their kids.

We understand fully that young kids are curious and like to adventure around the gym, and we are here to help you keep them out of harms way.  The gym is generally a safe place for kids, but we just ask parents to always have an eye on their kids if they happen to wander around the gym floor.

What can the kids on your membership do

If you have any kids on your family membership, their age and height will determine what they can do and take part in.

Generally, kids 16 and over can take part in all classes.  Kids 10-16 can take part in spin if they are tall enough for the spin bikes.  The can also accompany you in some of the more cardio dominant classes, like zumba, or classes without weights such as Abs, Yoga and Stretch.

We can usually accommodate younger teenagers in bootcamps along with you, but not all exercises may be suited for them.

Also, kids over 12 are able to use any of the cardio equipment, while you attend a class or train in the gym. 

Refer A Friend

Make sure you check out our amazing Super-Charged Refer a Friend Rewards, where you can earn £5 off your monthly membership, every month, for every friend you refer.  Refer enough friends and your gym membership could be Free.

And that’s everything.  We thank you again for joining up membership, and are excited to welcome you into our community.  All our trainers are always on hand for any help and advice you may need.

There is a Chat with Us link on the home page, where you can contact us anytime, with any queries you may have at all.

Looking forward to seeing you in the gym soon, and working with you towards your goals.

Your Maxx Life Team